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Job Title: Casa Esperanza Outreach/Educator (Bilingual English/Spanish)

Reports To: Casa Esperanza Manager

Classification:  Non-Exempt

Position Time: 1.0 FTE

Job Summary: The Casa Esperanza Outreach/Educator is primarily responsible for providing domestic violence, sexual assault, stalking, and legal rights information, resources, and support to the Latinx, other ethnic, racial, and religious minorities; gender identity, expression & sexual orientation, and those under the category of abilities & limitations sessions. Must have participated in over 40 hours of authorized domestic violence training and be very familiar with local resources as well as the legal system for both those who have a legal status or not. Responsible to maintain and expand partnerships in the Clackamas, Multnomah, and Washington Counties that will facilitate resources, opportunities for outreach, and collaborate in this endeavor.  Will work as a team with the Casa Esperanza staff, volunteers, and advisory board.

Essential Functions:

  • Reach a minimum of 600 priority population individuals annually with current information and resources.
  • 24 Virtual Events to reach 600-target audience member’s total.
  • Knowledge of social media platform for posting information, creating interviews, statistics, and culturally specific messaging on providing domestic violence, sexual assault, stalking, and legal rights information, resources.
  • Communicate in a professional/cultural-responsive, trauma informed, and empathetic manner.
  • Maintain and expand collaborative partnerships.
  • Attend the local family violence coordinating councils.
  • Participate in trainings related to domestic violence, sexual assault, stalking, and the legal system supporting those affected.
  • Provide information at a literacy-equivalent on resources and if appropriate, refer individuals to other agencies for community resources, which are most appropriate for their circumstances.
  • Incorporate Popular Education methods and provide education in a manner most suited for an effective learning experience for community member participants.
  • Participate in designing and carrying out any evaluation of the effectiveness of this project.
  • Maintain necessary and timely written documentation and data entry for this project and the attached activities.
  • Follow HIPAA requirements and assure confidentiality for participants (e.g., protect personal/health identifying information; maintain records in locked files, transmitted records).
  • Provide weekly reports to the Department Manager.
  • Complete all required reports in a timely and precise manner.
  • Effectively communicate about NWFS, its mission, and programs to community partners and participants. Utilize NWFS communication plan. Document programs and activities for representation on behalf of Northwest Family Services to the broader community, including, but not limited, to the news media and social platforms.
  • Attend all staff and team meetings, training, and development as required.
  • Support the domestic violence shelter advocates as needed to complete tasks, or other functions to support participants.
  • Accept the guidance and supervision of the supervisor and management team in the spirit of establishing and maintaining an honest and professional working relationship.

Job Qualifications:

  • Prefer BA or BS
  • Post-Secondary Education in Public Health, Social Services or health care related program strongly preferred but not required.
  • Have a strong equity lens and self-awareness when working with diverse communities
  • Experience working in with the domestic violence service provider community
  • Bilingual, bi-cultural English and Spanish required
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress is essential.
  • Ability to multi-task; accountable; high energy, self-directed, organized.
  • Able to work independently and take direction
  • Ability to show empathy to distressed individuals and incorporate trauma informed strategies
  • Excellent written and oral communication skills
  • Can work as part of a team
  • Proficiency with computer necessary
  • Experience with Office 365 and be adept at using Microsoft Teams and Zoom in order to do presentations remotely.
  • Valid driver’s license, reliable car, and automobile insurance

Working Conditions:

Must be available for flexible work hours on weekends, holidays, and overnight. Must be able to climb a flight of stairs. It involves the frequent use of a computer. Frequent use of telephones to communicate with current and potential clients and partners. You must be able to sit for an extended period of time. You must have reliable transportation and adequate automobile insurance. Must be able to lift 30 pounds. Work is performed on site in accordance with all agency COVID-19 policies.

Wage: $ 17.30-$18.50 per hour depending on experience

Benefits: Major health and dental insurance, vacation/personal leave.

Submit cover letter, application and resume to:

Northwest Family Services

6200 SE King Rd.

Portland, OR 97222

service@nwfs.org.