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Job Title: Housing Specialist

Report To: Housing Coordinator

Classification: Non-Exempt, hourly

Position Time: 1.0 FTE, up to 40hrs per week

Job Summary

The Housing Specialist will assist approximately 85 households (families and individuals) with Rapid Rehousing during the contract period. Services will include crisis intervention and case management to address safety planning, advocacy and assistance navigating systems and information and referral.

Job Responsibilities

  • Receive referrals from Clackamas County Coordinated Housing Access line, Northwest Family Services, and community partners.
  • Provide outreach and education on available services to community partners and members.
  • Assess eligibility to ensure families and individuals meet program criteria, utilize diversion strategies to determine alternatives.
  • Obtain documentation and complete intake paperwork for those that are eligible.
  • Provide strengths-based case management to households to facilitate Rapid Rehousing services and connection to additional resources to address individual needs.
  • Coordinate with families and individuals, landlords, and community partners to facilitate distribution of rental assistance funds.
  • Submit requests for funding with appropriate documentation and following NWFS procedures, and ensure transactions are completed.
  • Maintain accurate case files and documentation, and submit monthly reports as required by funding guidelines.
  • Enter all data into HMIS and any other portal or system requirements.
  • Attend agency, staff and community partner meetings and trainings as required.
  • Adhere to HIPAA guidelines at all times, comply with all NWFS policies and procedures.
  • Effectively communicate about NWFS, its mission, and programs to community partners and participants.
  • Other duties as assigned.

Preferred Job Qualifications

  • Bachelor’s in related field preferred, 4 years direct service in social services may substitute required education.
  • Experience working with homeless or at-risk families or individuals, particularly in a case management role.
  • Exceptional communication skills, both written and verbal. Ability to communicate with participants in a trauma-informed way.
  • Commitment to creating and maintaining relationships with landlords, property management companies, and community partners.
  • Able to think creativity and critically in a fast-paced working environment.
  • Demonstrated attention to detail.
  • Strong computer skills, including Microsoft Office software (Word, Excel, PowerPoint, Outlook) and database experience.
  • Must have reliable transportation, insurance, and valid driver’s license.
  • Ability to pass background check and pre-employment drug test.

Working Conditions

Must be available for flexible, non-standard work hours.  Work is often performed in an office environment, out in the community and involves driving to meet the target population and deliver services, all while following strict COVID-19 safety guidelines. There is frequent use of computers and phones to communicate with current and potential clients and partners.

Wages: $20.19 to $21.63, depending on experience.

Benefits: Includes paid vacation, 10 paid holidays, paid sick time, and employer contribution to health, vision and dental insurance and matching 401K. Employee Assistance Program (EAP) which offers confidential services among other work life tools.

Application Materials

Submit to:

Corrie Etheredge, Housing Coordinator, Cetheredge@nwfs.org with the subject Housing Specialist Position

The position will remain open until enough qualified applicants have responded.

We Strive to Create a Diverse, Inclusive environment to Better Serve our Clients.

We are an Equal Opportunity Employer.