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To apply for this position, email us at Be sure to attach your cover letter & resume.

The Position

This position provides trauma-informed, culturally specific support for women and their children as they enter, stay, and exit the domestic violence shelter. Integrate a housing first approach for stability.

Job Duties

  • Using a trauma informed approach, provide stability for women, help them establish a safety plan, conduct a strengths and needs assessment, and identify the resources each woman needs to successfully live on her own after leaving the shelter.
  • If there are children, work with the mother or caregiver to provide the necessary supports for the child(ren) such as early learning strategies, assessments, and school attendance.
  • Follow up with women in the shelter in order to monitor progress on their goals.
  • Conduct the initial intake to determine if a woman is appropriate for the shelter.
  • Establish a safety and exit plan with the woman.
  • Address any other needs the woman may have such as employment, housing, health insurance, addiction treatment, and mental health.
  • Facilitate support group meetings.
  • Responsible for compliance with all applicable company, federal, state, and local laws, regulations, and policies.
  • Complete and submit case notes and reports as required.
  • Maintain confidentiality of client information and comply with HIPAA guidelines.
  • Attend meetings and trainings as required.
  • Ensure that the daily functions and upkeep of the Shelter are maintained.
  • Procure items from local food pantries and follow regulations and tracking.
  • Track Tri-Met bus passes.
  • Accept appropriate supply donations.
  • Build relationships and conduct community outreach with local businesses, non-profits, government, schools, and other stakeholders.

Education / Experience

  • Bilingual/bicultural English/Spanish required.
  • At least one year of experience working in the domestic violence prevention and intervention field.
  • Must have participated in at least 40 hours of authorized domestic violence training.
  • Knowledge and experience utilizing the trauma informed approach with vulnerable populations.
  • Demonstrated ability to effectively work with women and children from diverse backgrounds and life experiences.

Diversity Statement

Northwest Family Services, through our mission, practices and the services we offer, are committed to the belief that all people deserve dignity and respect. As we serve our communities, we will continue to work together to listen, to learn, and to act to overcome historic values and structures that have led to discrimination and inequities.

We are committed to creating a culture of belonging, where all staff are valued and given opportunity to grow and succeed equitably. We do not discriminate on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, primary language, ethnic background or socioeconomic status. NWFS pursues policies, strategies, and programs which promote diversity, inclusion, and equity in our daily work. We seek staff who share our vision and commitment to our communities.

Supplemental Information

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment. 

Up-to-date Covid 19-vaccination is required for new hires unless the employee is granted a medical or religious accommodation. Employees can request an accommodation once an offer of employment has been made.


To apply for this position, email us at Be sure to attach your cover letter & resume.